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December 2020
 

23 December 2020

Consumer Affairs Commission Chief Executive Officer, Dolsie Allen, speaking during a Jamaica Information Service (JIS) Think Tank session on December 11.

Consumer Affairs Commission Secures $6.8M In Compensation For Aggrieved Shoppers

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 23 Dec 2020    admin   
The Consumer Affairs Commission (CAC) secured $6.8 million in refunds and compensation on behalf of aggrieved shoppers who transacted business with product and service providers between April 1 and November 30 this year. This was disclosed by CAC Chief Executive Officer (CEO), Dolsie Allen, during a Jamaica Information Service (JIS) Think Tank session on December 11. Mrs. Allen also advised that the CAC resolved 64.45 per cent of the complaints lodged with the agency over the seven-month period. “Of the 1,235 cases we dealt with, we were able to secure resolution on behalf of 796,” she...


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Director of Communications at the Consumer Affairs Commission (CAC), Latoya Halstead, addressing a recent JIS Think Tank.

Be Careful When Shopping at Local Online Stores

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 23 Dec 2020    admin   
The Consumer Affairs Commission (CAC) is urging Jamaicans to take certain precautions when making purchases from local online vendors, who do not have a store-front. Director of Communications at the agency, Latoya Halstead, is advising consumers not to make full payment for an item before delivery. “I would recommend cash on delivery because these are hard times and people will find any way to get your hard-earned money or I would advise making a deposit. “In conducting a transaction like that, we are also suggesting that you set up a meeting point at a public place such as a police station...


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The Ministry

Welcome to the official website of the Ministry of Industry, Investment and Commerce.

The Ministry of Industry, Investment and Commerce is described as Jamaica's "Business Ministry." It's mandate is to lead the development of policies that will create growth and jobs, while achieving social inclusion and consumer protection. The Ministry, working its stakeholders is primarily responsible for business policy development, monitoring and evaluation, while giving direction and oversight to a cluster of implementing departments and agencies.

We have, therefore, placed much energy and enthusiasm into the development of this website to provide timely information on the Ministry, our agencies and programmes.

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4 St. Lucia Avenue, Kingston 5, Jamaica
Telephone: (876) 968-7116 
Fax: (876) 960-7422 
Email: information@miic.gov.jm

Opening hours: 
Mondays - Thursdays 8:30 a.m. - 5:00 p.m.
Fridays 8:30 a.m. - 4:00 p.m.

 

The Ministry of Industry, Investment and Commerce - https://www.miic.gov.jm